For New Patients

How to schedule your first visit:

Beginning services is as easy as scheduling an appointment with the location of your choice.

Find the Location Best for You

What to bring to your first visit:

1. Insurance card
2. Prescription for Physical and/or Occupational Therapy
3. New Patient forms

How to prepare for your first visit:

1. Wear loose fitting, comfortable clothes that are easy to move in
2. Arrive at your appointment 15 minutes early

What to expect on your first visit:

1. You will be greeted by our helpful receptionist who will review your New Patient Forms and verify some of your information.
2. Next, you will be interviewed by a physical or occupational therapist.  This will begin with a review your medical history and symptoms.
3. You will next undergo a physical exam, where your physical or occupational therapist will look at your strength, mobility and flexibility to help determine the possible origins of your condition.
4. Lastly, your therapist will assess your condition and explain how they will treat it. You will collaborate on goals that you will achieve during your course of therapy. We welcome questions at this point and our physical therapists are happy to provide you with details you may want to know.
5. Treatment normally begins on the same day as your initial evaluation.
6. If appropriate, a tailored home exercise program will be given. It is essential to your quick recovery to adhere to this program.
7. The last step is to check out and schedule a follow-up appointment. For future visits, we ask for you to schedule two weeks out and let us know at least 24 hours in advance if you are unable to make your scheduled appointment.

Frequently Asked Questions

Does insurance cover physical and occupational therapy?

Many insurance companies provide coverage for outpatient rehabilitation services when you have a referral from your physician.  For your convenience, we participate with Medicare, Medicaid, and many private insurance networks.  Keep in mind that you may be responsible for a co-pay or deductible.

View a list of insurance networks we participate with

Do I need a prescription to begin physical and occupational therapy?

Through Direct Access, some insurance plans allow you to begin physical therapy services prior to receiving a prescription from your doctor.  Direct Access is a state law designed to let you begin treatment immediately.

Learn more about Direct Access in Virginia

How many visits will I need?

This depends on your symptoms and the program that you are given. On your first visit your therapist will give you an idea of the duration of your treatment. Treatment courses range from 1-2 visits to a few months for more serious conditions. Most treatment sessions are approximately 60 minutes.